A PBX system that connects telephone extensions to the Public Switched Telephone Network or Telephone line providers and allow internal communication for a business. An IP PBX work with network connectivity and provide communication by utilizing the TCP/IP network protocol stack. In business phone system, a PBX acts as the central switching system for phone calls within a business. The use of PBX was to provide shared access to limited resources. Such as a business having 2,5 ,10 or more lines from service provider and the number of users in that organization is greater than the number of lines. In that case a PBX [ IP PBX / PABX SYSTEM ] share the line to all the users. Instead of providing separate line for all the users it will allow the users to share a small pool of lines.
When it come to a PBX/ PABX System there is several advantages businesses can benefit from.IVR, Voice Mail, Call Recording, Voice Mail to Email, Mobility Users, Call Queue ,Conference call bridge, Telephone CRM Integration and Remote office connectivity are some of it. With IVR and call queue you can handle more calls with few staff on board. With Voice mail ,Voice mail to email and Mobility options your customers never miss you even you are not on the desk. Conference call bridge, Telephone CRM Integration and Remote office connectivity provide higher business productivity.
For a free consultation, please contact our PABX Systems team and a member of our experienced team will be more than happy to assist you.